Financial Services Compensation Scheme Eligibility Questions

Rules are in place that requires all banks to maintain records to help determine the eligibility of their customers under the Financial Services Compensation Scheme (FSCS).

The FSCS is an independent body, set up under the Financial Services & Markets Act (2000), and can pay compensation to depositors if a bank is unable to meet its financial obligations.

We need to know if your organisation is eligible

We, as a bank, have a duty to verify the eligibility of business customers under this scheme each year using specific qualifying criteria as set out by the Financial Conduct Authority, our financial services regulator. The information is used to check if your organisation is entitled to receive any funds via the targeted 7 day faster payout under the scheme and assist the FSCS in paying out compensation quickly in the unlikely event that a bank goes into default.

Due to some recent changes to the FSCS qualifying criteria, which came into effect from 17 March 2014, we need to ensure that your organisation’s eligibility status is up-to-date on our records.

What you need to do

We have made it as easy as possible with 3 simple steps:

The process should take no longer than 3 minutes to complete.

Step 1 - Please enter your unique password to begin:


Site security

We take the security of our customers’ accounts very seriously and we can assure you this is a secure site hosted by GI Solutions Group on behalf of Santander UK plc. GI Solutions is an ISO2 7001 accredited company. The ISO 27001 certification is an internationally recognised standard for information security management.

ISO 27001

Help and support

If you have any questions with regard to the FSCS and your eligibility under the scheme, please refer to the FAQs on the reverse of your FSCS eligibility letter.

More information
For further information about the scheme (including the amounts covered and eligibility to claim) please refer to the FSCS website